Questions Perth solar owners ask before booking.

Rain can remove loose dust, but it often leaves mineral marks, pollen film, salt and bird residue behind. A panel-safe clean targets buildup that rain does not properly remove.

Most Perth homes do well with one clean per year after the dry summer months, or twice a year for coastal, high-dust or bird-prone sites. The estimator on this page gives a starting point based on your system and bill.

No — high-pressure water can damage seals, frames and anti-reflective coatings. HelioCore uses pure water cleaning and panel-safe brush work instead.

Yes. Every visit includes before/after photos and a short service summary so you have a record without needing to climb on the roof yourself.

Yes — warehouses, schools, strata and multi-array commercial sites are all in scope, with scheduled visits and reporting built for property managers and stakeholders.

No. Requesting a quote is free and no payment is taken until you approve the job.

Safe access to the roof or panel array and, where relevant, a tap or water point. The quote form asks about roof access so the visit can be planned properly in advance.

Yes — contact HelioCore by phone, SMS or WhatsApp as early as possible and the visit will be moved to the next suitable slot.

By your preferred method — call, SMS or email — usually within 24 hours where the job details you provided are clear.

Panel-safe cleaning (pure water, no high-pressure blasting, no abrasive tools) is designed specifically to avoid the actions manufacturers warn against. If your installer has specific cleaning restrictions, mention them in your quote request.